This Privacy Policy explains how Ewan Institute ("Ewan", "we", "us") handles information when you use our website and our books mobile application ("the Application").
1. Acceptance
By using the website or downloading and using the Application, you agree to this Policy. If you do not agree, please do not use them.
2. Information you give us on the website
When you fill in the contact form, the smart registration form, the placement test, a study plan, an enrollment or a book order, we collect the details you enter — such as your name, phone number, email, country, study preferences, placement test answers and, for enrollment, identity details such as nationality and passport number. We use them only to answer you, place you at the right level, prepare your plan and manage your enrollment.
3. Payments
Card details are validated and transmitted securely; we do not store full card numbers or security codes on our servers.
4. The books Application
The Application lets you browse and download the audio and video content of our books. It does not ask for or collect personal information such as your name, email or phone number. It may collect non-personal technical information (for example device type and operating system) to improve the service.
5. Cookies and analytics
The website uses a cookie to remember your preferred language and session cookies required for security. We use Google Analytics to understand how the website is used, in aggregated form.
6. Sharing
We do not sell your data. We share it only with service providers we rely on to operate (such as hosting, messaging and payment processing), and when required by law.
7. Security and retention
We apply appropriate technical and organizational measures to protect your data, and keep it only as long as needed for the purposes above or as required by law.
8. Children
Our services are not directed at children under 13. If you believe a child has given us personal data without parental consent, contact us and we will delete it.
9. Third-party links
Our services may link to sites we do not operate; their own privacy policies apply.
10. Changes
We may update this Policy and will post the new version on this page with a new "last updated" date.
11. Contact us
Email: [email protected] — Phone: +962 6 533 3222
12. Governing law
This Policy is governed by the laws of the Hashemite Kingdom of Jordan.